Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Privacy Policy
This Privacy Policy describes how Kwok Limited collects, uses, shares, and protects personal information when you visit ywrunningshoes.com, create an account, place an order for womens shoes, or contact customer support. Kwok Limited is committed to handling personal information with care and transparency. By using ywrunningshoes.com, you acknowledge the practices described in this Privacy Policy.
Information Collected
Kwok Limited collects information you provide directly. The categories of personal information collected are name, email address, shipping address, billing address, telephone number, account username, account password, order details, purchase history, and communication records. When you place an order, Kwok Limited collects the recipient name, shipping address, and contact telephone number to fulfill delivery. When you create an account, Kwok Limited collects your login credentials and preferences. When you contact customer support, Kwok Limited collects the content of your message and contact details.
Payment Processing
All payment transactions are securely handled by third-party payment gateways. Kwok Limited does not collect, store, or process payment card details. Payment card details are submitted directly to the third-party payment gateway selected at checkout. Kwok Limited receives transaction confirmation, payment status, and a transaction identifier from the payment gateway. Kwok Limited does not retain payment card details. Customers should review the privacy policy of the applicable third-party payment gateway before completing a transaction.
Usage Information
Kwok Limited collects usage information automatically when you interact with ywrunningshoes.com. This information includes Internet Protocol address, browser type, device type, operating system, referring page, pages viewed, links clicked, search terms entered on ywrunningshoes.com, session duration, and timestamps. Kwok Limited uses this information to operate ywrunningshoes.com, improve site performance, detect security incidents, and understand customer interest in womens shoes.
Cookies and Tracking Technologies
Kwok Limited uses cookies and similar tracking technologies on ywrunningshoes.com. Cookies are small data files placed on your device. Necessary cookies enable core functions such as cart management, account login, and checkout. Analytics cookies help Kwok Limited measure traffic and page interaction. Preference cookies remember language and display settings. Advertising cookies present relevant offers for womens shoes on ywrunningshoes.com and on third-party platforms. You can manage cookie preferences through your browser settings. Disabling necessary cookies prevents checkout and account features from working.
How Information Is Used
Kwok Limited uses personal information to process orders, arrange shipping, provide customer support, manage accounts, send transactional messages, prevent fraud, comply with legal obligations, and improve products and services. Kwok Limited uses email address to send order confirmations, shipping updates, and responses to inquiries. Kwok Limited uses shipping address to deliver womens shoes. Kwok Limited uses usage information to analyze site performance and customer preferences. Kwok Limited uses contact information to provide requested support.
Information Sharing
Kwok Limited shares personal information with service providers that perform functions on behalf of Kwok Limited. These service providers include payment gateways, shipping carriers, email delivery providers, customer support platforms, analytics providers, and fraud prevention services. Kwok Limited shares information only to the extent necessary for these service providers to perform their functions. Kwok Limited discloses personal information when required by law, to protect legal rights, to enforce terms, or in connection with a business transfer. Kwok Limited does not sell personal information.
Data Security
Kwok Limited maintains administrative, technical, and physical safeguards designed to protect personal information. These safeguards include access controls, encryption in transit, secure network configuration, and employee training. No method of transmission or storage is completely secure. Kwok Limited cannot guarantee absolute security. If you suspect unauthorized access to your account, contact Kwok Limited immediately at [email protected].
Data Retention
Kwok Limited retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy. Retention periods are determined by the nature of the information, legal requirements, tax obligations, dispute resolution needs, and operational needs. Kwok Limited deletes or anonymizes personal information when it is no longer needed. Account information is retained while the account remains active. Order information is retained to support warranty, return, and legal requirements.
Your Rights
You have the right to request access to personal information held by Kwok Limited. You have the right to request correction of inaccurate personal information. You have the right to request deletion of personal information. You have the right to request restriction of processing. You have the right to object to processing. You have the right to request data portability. You have the right to withdraw consent where processing is based on consent. To exercise these rights, contact Kwok Limited at [email protected]. Kwok Limited responds within the time required by applicable law. Kwok Limited verifies identity before acting on a request.
Children's Privacy
ywrunningshoes.com is not directed to children. Kwok Limited does not knowingly collect personal information from children. If Kwok Limited learns that a child has provided personal information, Kwok Limited deletes the information. A parent or guardian who believes a child has provided personal information should contact Kwok Limited at [email protected].
International Transfers
Kwok Limited processes personal information in countries other than the country where the information was collected. These countries have different data protection laws. Kwok Limited takes steps to ensure personal information receives adequate protection during transfer. These steps include contractual safeguards and vendor assessments.
Changes to This Privacy Policy
Kwok Limited updates this Privacy Policy. The revised Privacy Policy is posted on ywrunningshoes.com. Material changes are communicated through ywrunningshoes.com or email. Continued use of ywrunningshoes.com after a revised Privacy Policy is posted constitutes acceptance of the revised Privacy Policy.
Contact Information
For questions about this Privacy Policy, contact Kwok Limited at [email protected]. The postal address is 2/F, PopOffice, 9 Tong Yin Street, Tseung Kwan O. The telephone number is +852 6266 6618. The website is ywrunningshoes.com.